This may not be what you want to hear, but very often when your staff are not doing what you want them to do, making mistakes and generally under-performing, it is not them but YOU who needs to change.
As the leader it is you who sets the culture and work ethic of your business and your staff will react to the way you manage them.
Take the time to honestly evaluate how you are managing your staff and be prepared to make changes if your style is not working.
We believe that if you give your staff the following, your business will run better.
Trust – trust your staff to do the job they are employed for.
Autonomy – once they know how to do their job let them have autonomy over how it is done.
Belonging – give them a sense of belonging to the company. People want to feel part of the company, not just an employee.
Competence – let them know when they have done a good job. Everyone wants to do a good job and feel competent.
There is no doubt that a great team makes for a great business.